Nayar, V. (2010). Employees First, Customers Second: Turning Conventional Management Upside Down. Harvard Business Review Press.
Chicago-viite (17. p.)Nayar, Vineet. Employees First, Customers Second: Turning Conventional Management Upside Down. Boston, Massachesutts: Harvard Business Review Press, 2010.
MLA-viite (9. p.)Nayar, Vineet. Employees First, Customers Second: Turning Conventional Management Upside Down. Harvard Business Review Press, 2010.
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