Nayar, V. (2010). Employees First, Customers Second: Turning Conventional Management Upside Down. Harvard Business Review Press.
Chicago (17e ed.) BronvermeldingNayar, Vineet. Employees First, Customers Second: Turning Conventional Management Upside Down. Boston, Massachesutts: Harvard Business Review Press, 2010.
MLA (9e ed.) BronvermeldingNayar, Vineet. Employees First, Customers Second: Turning Conventional Management Upside Down. Harvard Business Review Press, 2010.
Let op: Deze citaties zijn niet altijd 100% accuraat.