MARC
| LEADER | 00000nam a2200000Ia 4500 | ||
|---|---|---|---|
| 100 | |a Rai, Alok Kumar | ||
| 250 | |||
| 020 | |a 9789332902718 | ||
| 650 | |a Customer Services , Customer Relations, Customer Loyalty | ||
| 245 | |a Customer Loyalty | ||
| 260 | |a NEw Delhi |b TMH |c 2014 | ||
| 082 | |a 658.812 |b RAI | ||
| 300 | |a xv, 304p | ||
| 952 | |0 0 |1 0 |4 0 |6 658_812000000000000_RAI |7 0 |9 1486 |a 50008178 |b 50008178 |d 2016-07-02 |g 0.00 |l 1 |o 658.812 RAI |p J106 |r 2022-12-15 00:00:00 |s 2021-12-28 |w 2017-05-16 |y BK | ||
| 999 | |c 778 |d 778 | ||