Customer Loyalty

Wedi'i Gadw mewn:

Manylion Llyfryddiaeth
Prif Awdur:	Rai, Alok Kumar
Fformat:	Llyfr
Cyhoeddwyd:	NEw Delhi TMH 2014
Pynciau:	Customer Services , Customer Relations, Customer Loyalty
Tagiau:	Ychwanegu Tag Dim Tagiau, Byddwch y cyntaf i dagio'r cofnod hwn!

Eitemau Tebyg

The Cult of the Customer
gan: Hyken, Shep
Cyhoeddwyd: (2009)

Effortless Experience : conquering the new battleground for customer loyalty
gan: Dixon Matthew
Cyhoeddwyd: (2013)

Increasing Customer Loyalty
gan: Harvard Business School
Cyhoeddwyd: (2011)

Loyalty Rules! : how today's leaders build lasting relationships
gan: Reichheld Frederick F.
Cyhoeddwyd: (2001)

The Gamification Revolution
gan: Zichermann, Gabe
Cyhoeddwyd: (2013)

Loyalty 3.0 How to Revolutionize Customer and Employee Engagament With BIG DATA and GAMIFICATION
gan: Paharia, Rajat
Cyhoeddwyd: (2013)

Energy Leadership
gan: Schneider, Bruce D
Cyhoeddwyd: (2008)

Return On Customer : creating maximum value from your scarcest resource
gan: Peppers Don
Cyhoeddwyd: (2005)

What Customers Like About You : adding emotional value for service excellence and competitive advantage
gan: Freemantle David
Cyhoeddwyd: (1998)

Customer Relationship Management
gan: Kumar, Alok; Sinha, Chhabi; Sharma, Rakesh
Cyhoeddwyd: (2007)

Customer Relationship Management
gan: Srivastava, Mallika
Cyhoeddwyd: (2016)

Customer Relationship Management
gan: Srivastava, Mallika
Cyhoeddwyd: (2025)

Customer Relationship Management
gan: Rai, Alok Kumar
Cyhoeddwyd: (2013)

Customer Relationship Management
gan: Buttle, Francis
Cyhoeddwyd: (2004)

Winning with Customers
gan: Pigues D Keith
Cyhoeddwyd: (2010)

Managing Customer Relationships
gan: Peppers Don
Cyhoeddwyd: (2011)

Hidden Wealth of Customers
gan: Lee Bill
Cyhoeddwyd: (2012)

Focusing on your Customer
gan: Harvard Bus.School Pub
Cyhoeddwyd: (2011)

Making customers matter
gan: Harvard Bus.School Pub
Cyhoeddwyd: (2010)

COMPENDIUM OF CUSTOMER SERVICE QUESTIONNAIRES AND INVENTORIES
gan: COOK SARAH
Cyhoeddwyd: (2010)

Dealing with the Customer from Hell
gan: Belding, Shaun
Cyhoeddwyd: (2005)

How the Way We Talk Can Change the Way We Work
gan: Kegan, Robert; Lahey, Lisa Laskow
Cyhoeddwyd: (2001)

Do You Want to Keep Your Customers Forever?
gan: Pine B Joseph
Cyhoeddwyd: (2009)

Do You Want To Keep Your Customers Forever
gan: Pine BJ II
Cyhoeddwyd: (2009)

Customer Connections:New Strategies for Growth
gan: Wayland Robert E
Cyhoeddwyd: (1997)

The experience-centric organization how to win through customer experience
gan: Clatworthy, Simon
Cyhoeddwyd: (2019)

Customer Relationship management
gan: Buttle, Francis
Cyhoeddwyd: (2022)

Managing Customers for Profit: Strategies to Increase Profits and Build Loyalty
gan: Kumar, V.
Cyhoeddwyd: (2008)

Managing Customers for Profit : Strategies to Increase Profits and Build Loyalty
gan: Kumar, V
Cyhoeddwyd: (2008)

The Corporate Culture Survival Guide
gan: Schein, Edgar H
Cyhoeddwyd: (2009)

RAVING FANS: REVOLUTIONARY APPROACH TO CUSTOMER SERVICE
gan: BLANCHARD KEN
Cyhoeddwyd: (2007)

Uplifting Service
gan: Kaufman, Ron
Cyhoeddwyd: (2012)

Flip the Funnel
gan: Jaffe, Joseph
Cyhoeddwyd: (2010)

Customer Science: Behavioral insights for creating breakthrough customer experiences
gan: Chernev, Alexander
Cyhoeddwyd: (2022)

Managing Knock Your Socks off Service
gan: Bell, Chip R
Cyhoeddwyd: (2007)

Inside the Customer Universe
gan: Anderson, Henrik
Cyhoeddwyd: (2008)

Tough Customers : Customer Service Rep's Survival Guide Series
gan: Dee David
Cyhoeddwyd: (1994)

BUILDING A CHAIN OF CUSTOMERS
gan: SCHONBERGER RIC
Cyhoeddwyd: (1990)

Customer relationship management
gan: Peelen Ed
Cyhoeddwyd: (2022)

Beyond Customer Service : Keeping customers for life
gan: Gerson Richard F.
Cyhoeddwyd: (1992)