Customer Loyalty

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Bibliografiske detaljer
Hovedforfatter:	Rai, Alok Kumar
Format:	Bog
Udgivet:	NEw Delhi TMH 2014
Fag:	Customer Services , Customer Relations, Customer Loyalty
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Lignende værker

The Cult of the Customer
af: Hyken, Shep
Udgivet: (2009)

Effortless Experience : conquering the new battleground for customer loyalty
af: Dixon Matthew
Udgivet: (2013)

Increasing Customer Loyalty
af: Harvard Business School
Udgivet: (2011)

Loyalty Rules! : how today's leaders build lasting relationships
af: Reichheld Frederick F.
Udgivet: (2001)

The Gamification Revolution
af: Zichermann, Gabe
Udgivet: (2013)

Loyalty 3.0 How to Revolutionize Customer and Employee Engagament With BIG DATA and GAMIFICATION
af: Paharia, Rajat
Udgivet: (2013)

Energy Leadership
af: Schneider, Bruce D
Udgivet: (2008)

Return On Customer : creating maximum value from your scarcest resource
af: Peppers Don
Udgivet: (2005)

What Customers Like About You : adding emotional value for service excellence and competitive advantage
af: Freemantle David
Udgivet: (1998)

Customer Relationship Management
af: Kumar, Alok; Sinha, Chhabi; Sharma, Rakesh
Udgivet: (2007)

Customer Relationship Management
af: Srivastava, Mallika
Udgivet: (2016)

Customer Relationship Management
af: Srivastava, Mallika
Udgivet: (2025)

Customer Relationship Management
af: Rai, Alok Kumar
Udgivet: (2013)

Customer Relationship Management
af: Buttle, Francis
Udgivet: (2004)

Winning with Customers
af: Pigues D Keith
Udgivet: (2010)

Managing Customer Relationships
af: Peppers Don
Udgivet: (2011)

Hidden Wealth of Customers
af: Lee Bill
Udgivet: (2012)

Focusing on your Customer
af: Harvard Bus.School Pub
Udgivet: (2011)

Making customers matter
af: Harvard Bus.School Pub
Udgivet: (2010)

COMPENDIUM OF CUSTOMER SERVICE QUESTIONNAIRES AND INVENTORIES
af: COOK SARAH
Udgivet: (2010)

Dealing with the Customer from Hell
af: Belding, Shaun
Udgivet: (2005)

How the Way We Talk Can Change the Way We Work
af: Kegan, Robert; Lahey, Lisa Laskow
Udgivet: (2001)

Do You Want to Keep Your Customers Forever?
af: Pine B Joseph
Udgivet: (2009)

Do You Want To Keep Your Customers Forever
af: Pine BJ II
Udgivet: (2009)

Customer Connections:New Strategies for Growth
af: Wayland Robert E
Udgivet: (1997)

The experience-centric organization how to win through customer experience
af: Clatworthy, Simon
Udgivet: (2019)

Customer Relationship management
af: Buttle, Francis
Udgivet: (2022)

Managing Customers for Profit: Strategies to Increase Profits and Build Loyalty
af: Kumar, V.
Udgivet: (2008)

Managing Customers for Profit : Strategies to Increase Profits and Build Loyalty
af: Kumar, V
Udgivet: (2008)

The Corporate Culture Survival Guide
af: Schein, Edgar H
Udgivet: (2009)

RAVING FANS: REVOLUTIONARY APPROACH TO CUSTOMER SERVICE
af: BLANCHARD KEN
Udgivet: (2007)

Uplifting Service
af: Kaufman, Ron
Udgivet: (2012)

Flip the Funnel
af: Jaffe, Joseph
Udgivet: (2010)

Customer Science: Behavioral insights for creating breakthrough customer experiences
af: Chernev, Alexander
Udgivet: (2022)

Managing Knock Your Socks off Service
af: Bell, Chip R
Udgivet: (2007)

Inside the Customer Universe
af: Anderson, Henrik
Udgivet: (2008)

Tough Customers : Customer Service Rep's Survival Guide Series
af: Dee David
Udgivet: (1994)

BUILDING A CHAIN OF CUSTOMERS
af: SCHONBERGER RIC
Udgivet: (1990)

Customer relationship management
af: Peelen Ed
Udgivet: (2022)

Beyond Customer Service : Keeping customers for life
af: Gerson Richard F.
Udgivet: (1992)