Customer Loyalty

Gorde:

Xehetasun bibliografikoak
Egile nagusia:	Rai, Alok Kumar
Formatua:	Liburua
Argitaratua:	NEw Delhi TMH 2014
Gaiak:	Customer Services , Customer Relations, Customer Loyalty
Etiketak:	Etiketa erantsi Etiketarik gabe, Izan zaitez lehena erregistro honi etiketa jartzen!

Antzeko izenburuak

The Cult of the Customer
nork: Hyken, Shep
Argitaratua: (2009)

Effortless Experience : conquering the new battleground for customer loyalty
nork: Dixon Matthew
Argitaratua: (2013)

Increasing Customer Loyalty
nork: Harvard Business School
Argitaratua: (2011)

Loyalty Rules! : how today's leaders build lasting relationships
nork: Reichheld Frederick F.
Argitaratua: (2001)

The Gamification Revolution
nork: Zichermann, Gabe
Argitaratua: (2013)

Loyalty 3.0 How to Revolutionize Customer and Employee Engagament With BIG DATA and GAMIFICATION
nork: Paharia, Rajat
Argitaratua: (2013)

Energy Leadership
nork: Schneider, Bruce D
Argitaratua: (2008)

Return On Customer : creating maximum value from your scarcest resource
nork: Peppers Don
Argitaratua: (2005)

What Customers Like About You : adding emotional value for service excellence and competitive advantage
nork: Freemantle David
Argitaratua: (1998)

Customer Relationship Management
nork: Kumar, Alok; Sinha, Chhabi; Sharma, Rakesh
Argitaratua: (2007)

Customer Relationship Management
nork: Srivastava, Mallika
Argitaratua: (2016)

Customer Relationship Management
nork: Srivastava, Mallika
Argitaratua: (2025)

Customer Relationship Management
nork: Rai, Alok Kumar
Argitaratua: (2013)

Customer Relationship Management
nork: Buttle, Francis
Argitaratua: (2004)

Winning with Customers
nork: Pigues D Keith
Argitaratua: (2010)

Managing Customer Relationships
nork: Peppers Don
Argitaratua: (2011)

Hidden Wealth of Customers
nork: Lee Bill
Argitaratua: (2012)

Focusing on your Customer
nork: Harvard Bus.School Pub
Argitaratua: (2011)

Making customers matter
nork: Harvard Bus.School Pub
Argitaratua: (2010)

COMPENDIUM OF CUSTOMER SERVICE QUESTIONNAIRES AND INVENTORIES
nork: COOK SARAH
Argitaratua: (2010)

Dealing with the Customer from Hell
nork: Belding, Shaun
Argitaratua: (2005)

How the Way We Talk Can Change the Way We Work
nork: Kegan, Robert; Lahey, Lisa Laskow
Argitaratua: (2001)

Do You Want to Keep Your Customers Forever?
nork: Pine B Joseph
Argitaratua: (2009)

Do You Want To Keep Your Customers Forever
nork: Pine BJ II
Argitaratua: (2009)

Customer Connections:New Strategies for Growth
nork: Wayland Robert E
Argitaratua: (1997)

The experience-centric organization how to win through customer experience
nork: Clatworthy, Simon
Argitaratua: (2019)

Customer Relationship management
nork: Buttle, Francis
Argitaratua: (2022)

Managing Customers for Profit: Strategies to Increase Profits and Build Loyalty
nork: Kumar, V.
Argitaratua: (2008)

Managing Customers for Profit : Strategies to Increase Profits and Build Loyalty
nork: Kumar, V
Argitaratua: (2008)

The Corporate Culture Survival Guide
nork: Schein, Edgar H
Argitaratua: (2009)

RAVING FANS: REVOLUTIONARY APPROACH TO CUSTOMER SERVICE
nork: BLANCHARD KEN
Argitaratua: (2007)

Uplifting Service
nork: Kaufman, Ron
Argitaratua: (2012)

Flip the Funnel
nork: Jaffe, Joseph
Argitaratua: (2010)

Customer Science: Behavioral insights for creating breakthrough customer experiences
nork: Chernev, Alexander
Argitaratua: (2022)

Managing Knock Your Socks off Service
nork: Bell, Chip R
Argitaratua: (2007)

Inside the Customer Universe
nork: Anderson, Henrik
Argitaratua: (2008)

Tough Customers : Customer Service Rep's Survival Guide Series
nork: Dee David
Argitaratua: (1994)

BUILDING A CHAIN OF CUSTOMERS
nork: SCHONBERGER RIC
Argitaratua: (1990)

Customer relationship management
nork: Peelen Ed
Argitaratua: (2022)

Beyond Customer Service : Keeping customers for life
nork: Gerson Richard F.
Argitaratua: (1992)