Customer Loyalty

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Bibliografski detalji
Glavni autor:	Rai, Alok Kumar
Format:	Knjiga
Izdano:	NEw Delhi TMH 2014
Teme:	Customer Services , Customer Relations, Customer Loyalty
Oznake:	Dodaj oznaku Bez oznaka, Budi prvi tko označuje ovaj zapis!

Slični predmeti

The Cult of the Customer
od: Hyken, Shep
Izdano: (2009)

Effortless Experience : conquering the new battleground for customer loyalty
od: Dixon Matthew
Izdano: (2013)

Increasing Customer Loyalty
od: Harvard Business School
Izdano: (2011)

Loyalty Rules! : how today's leaders build lasting relationships
od: Reichheld Frederick F.
Izdano: (2001)

The Gamification Revolution
od: Zichermann, Gabe
Izdano: (2013)

Loyalty 3.0 How to Revolutionize Customer and Employee Engagament With BIG DATA and GAMIFICATION
od: Paharia, Rajat
Izdano: (2013)

Energy Leadership
od: Schneider, Bruce D
Izdano: (2008)

Return On Customer : creating maximum value from your scarcest resource
od: Peppers Don
Izdano: (2005)

What Customers Like About You : adding emotional value for service excellence and competitive advantage
od: Freemantle David
Izdano: (1998)

Customer Relationship Management
od: Kumar, Alok; Sinha, Chhabi; Sharma, Rakesh
Izdano: (2007)

Customer Relationship Management
od: Srivastava, Mallika
Izdano: (2016)

Customer Relationship Management
od: Srivastava, Mallika
Izdano: (2025)

Customer Relationship Management
od: Rai, Alok Kumar
Izdano: (2013)

Customer Relationship Management
od: Buttle, Francis
Izdano: (2004)

Winning with Customers
od: Pigues D Keith
Izdano: (2010)

Managing Customer Relationships
od: Peppers Don
Izdano: (2011)

Hidden Wealth of Customers
od: Lee Bill
Izdano: (2012)

Focusing on your Customer
od: Harvard Bus.School Pub
Izdano: (2011)

Making customers matter
od: Harvard Bus.School Pub
Izdano: (2010)

COMPENDIUM OF CUSTOMER SERVICE QUESTIONNAIRES AND INVENTORIES
od: COOK SARAH
Izdano: (2010)

Dealing with the Customer from Hell
od: Belding, Shaun
Izdano: (2005)

How the Way We Talk Can Change the Way We Work
od: Kegan, Robert; Lahey, Lisa Laskow
Izdano: (2001)

Do You Want to Keep Your Customers Forever?
od: Pine B Joseph
Izdano: (2009)

Do You Want To Keep Your Customers Forever
od: Pine BJ II
Izdano: (2009)

Customer Connections:New Strategies for Growth
od: Wayland Robert E
Izdano: (1997)

The experience-centric organization how to win through customer experience
od: Clatworthy, Simon
Izdano: (2019)

Customer Relationship management
od: Buttle, Francis
Izdano: (2022)

Managing Customers for Profit: Strategies to Increase Profits and Build Loyalty
od: Kumar, V.
Izdano: (2008)

Managing Customers for Profit : Strategies to Increase Profits and Build Loyalty
od: Kumar, V
Izdano: (2008)

The Corporate Culture Survival Guide
od: Schein, Edgar H
Izdano: (2009)

RAVING FANS: REVOLUTIONARY APPROACH TO CUSTOMER SERVICE
od: BLANCHARD KEN
Izdano: (2007)

Uplifting Service
od: Kaufman, Ron
Izdano: (2012)

Flip the Funnel
od: Jaffe, Joseph
Izdano: (2010)

Customer Science: Behavioral insights for creating breakthrough customer experiences
od: Chernev, Alexander
Izdano: (2022)

Managing Knock Your Socks off Service
od: Bell, Chip R
Izdano: (2007)

Inside the Customer Universe
od: Anderson, Henrik
Izdano: (2008)

Tough Customers : Customer Service Rep's Survival Guide Series
od: Dee David
Izdano: (1994)

BUILDING A CHAIN OF CUSTOMERS
od: SCHONBERGER RIC
Izdano: (1990)

Customer relationship management
od: Peelen Ed
Izdano: (2022)

Beyond Customer Service : Keeping customers for life
od: Gerson Richard F.
Izdano: (1992)