Customer Loyalty

Furkejuvvon:

Bibliográfalaš dieđut
Váldodahkki:	Rai, Alok Kumar
Materiálatiipa:	Girji
Almmustuhtton:	NEw Delhi TMH 2014
Fáttát:	Customer Services , Customer Relations, Customer Loyalty
Fáddágilkorat:	Lasit fáddágilkoriid Eai fáddágilkorat, Lasit vuosttaš fáddágilkora!

Geahča maid

The Cult of the Customer
Dahkki: Hyken, Shep
Almmustuhtton: (2009)

Effortless Experience : conquering the new battleground for customer loyalty
Dahkki: Dixon Matthew
Almmustuhtton: (2013)

Increasing Customer Loyalty
Dahkki: Harvard Business School
Almmustuhtton: (2011)

Loyalty Rules! : how today's leaders build lasting relationships
Dahkki: Reichheld Frederick F.
Almmustuhtton: (2001)

The Gamification Revolution
Dahkki: Zichermann, Gabe
Almmustuhtton: (2013)

Loyalty 3.0 How to Revolutionize Customer and Employee Engagament With BIG DATA and GAMIFICATION
Dahkki: Paharia, Rajat
Almmustuhtton: (2013)

Energy Leadership
Dahkki: Schneider, Bruce D
Almmustuhtton: (2008)

Return On Customer : creating maximum value from your scarcest resource
Dahkki: Peppers Don
Almmustuhtton: (2005)

What Customers Like About You : adding emotional value for service excellence and competitive advantage
Dahkki: Freemantle David
Almmustuhtton: (1998)

Customer Relationship Management
Dahkki: Kumar, Alok; Sinha, Chhabi; Sharma, Rakesh
Almmustuhtton: (2007)

Customer Relationship Management
Dahkki: Srivastava, Mallika
Almmustuhtton: (2016)

Customer Relationship Management
Dahkki: Srivastava, Mallika
Almmustuhtton: (2025)

Customer Relationship Management
Dahkki: Rai, Alok Kumar
Almmustuhtton: (2013)

Customer Relationship Management
Dahkki: Buttle, Francis
Almmustuhtton: (2004)

Winning with Customers
Dahkki: Pigues D Keith
Almmustuhtton: (2010)

Managing Customer Relationships
Dahkki: Peppers Don
Almmustuhtton: (2011)

Hidden Wealth of Customers
Dahkki: Lee Bill
Almmustuhtton: (2012)

Focusing on your Customer
Dahkki: Harvard Bus.School Pub
Almmustuhtton: (2011)

Making customers matter
Dahkki: Harvard Bus.School Pub
Almmustuhtton: (2010)

COMPENDIUM OF CUSTOMER SERVICE QUESTIONNAIRES AND INVENTORIES
Dahkki: COOK SARAH
Almmustuhtton: (2010)

Dealing with the Customer from Hell
Dahkki: Belding, Shaun
Almmustuhtton: (2005)

How the Way We Talk Can Change the Way We Work
Dahkki: Kegan, Robert; Lahey, Lisa Laskow
Almmustuhtton: (2001)

Do You Want to Keep Your Customers Forever?
Dahkki: Pine B Joseph
Almmustuhtton: (2009)

Do You Want To Keep Your Customers Forever
Dahkki: Pine BJ II
Almmustuhtton: (2009)

Customer Connections:New Strategies for Growth
Dahkki: Wayland Robert E
Almmustuhtton: (1997)

The experience-centric organization how to win through customer experience
Dahkki: Clatworthy, Simon
Almmustuhtton: (2019)

Customer Relationship management
Dahkki: Buttle, Francis
Almmustuhtton: (2022)

Managing Customers for Profit: Strategies to Increase Profits and Build Loyalty
Dahkki: Kumar, V.
Almmustuhtton: (2008)

Managing Customers for Profit : Strategies to Increase Profits and Build Loyalty
Dahkki: Kumar, V
Almmustuhtton: (2008)

The Corporate Culture Survival Guide
Dahkki: Schein, Edgar H
Almmustuhtton: (2009)

RAVING FANS: REVOLUTIONARY APPROACH TO CUSTOMER SERVICE
Dahkki: BLANCHARD KEN
Almmustuhtton: (2007)

Uplifting Service
Dahkki: Kaufman, Ron
Almmustuhtton: (2012)

Flip the Funnel
Dahkki: Jaffe, Joseph
Almmustuhtton: (2010)

Customer Science: Behavioral insights for creating breakthrough customer experiences
Dahkki: Chernev, Alexander
Almmustuhtton: (2022)

Managing Knock Your Socks off Service
Dahkki: Bell, Chip R
Almmustuhtton: (2007)

Inside the Customer Universe
Dahkki: Anderson, Henrik
Almmustuhtton: (2008)

Tough Customers : Customer Service Rep's Survival Guide Series
Dahkki: Dee David
Almmustuhtton: (1994)

BUILDING A CHAIN OF CUSTOMERS
Dahkki: SCHONBERGER RIC
Almmustuhtton: (1990)

Customer relationship management
Dahkki: Peelen Ed
Almmustuhtton: (2022)

Beyond Customer Service : Keeping customers for life
Dahkki: Gerson Richard F.
Almmustuhtton: (1992)