Customer Loyalty

Sparad:

Bibliografiska uppgifter
Huvudupphovsman:	Rai, Alok Kumar
Materialtyp:	Bok
Publicerad:	NEw Delhi TMH 2014
Ämnen:	Customer Services , Customer Relations, Customer Loyalty
Taggar:	Lägg till en tagg Inga taggar, Lägg till första taggen!

Liknande verk

The Cult of the Customer
av: Hyken, Shep
Publicerad: (2009)

Effortless Experience : conquering the new battleground for customer loyalty
av: Dixon Matthew
Publicerad: (2013)

Increasing Customer Loyalty
av: Harvard Business School
Publicerad: (2011)

Loyalty Rules! : how today's leaders build lasting relationships
av: Reichheld Frederick F.
Publicerad: (2001)

The Gamification Revolution
av: Zichermann, Gabe
Publicerad: (2013)

Loyalty 3.0 How to Revolutionize Customer and Employee Engagament With BIG DATA and GAMIFICATION
av: Paharia, Rajat
Publicerad: (2013)

Energy Leadership
av: Schneider, Bruce D
Publicerad: (2008)

Return On Customer : creating maximum value from your scarcest resource
av: Peppers Don
Publicerad: (2005)

What Customers Like About You : adding emotional value for service excellence and competitive advantage
av: Freemantle David
Publicerad: (1998)

Customer Relationship Management
av: Kumar, Alok; Sinha, Chhabi; Sharma, Rakesh
Publicerad: (2007)

Customer Relationship Management
av: Srivastava, Mallika
Publicerad: (2016)

Customer Relationship Management
av: Srivastava, Mallika
Publicerad: (2025)

Customer Relationship Management
av: Rai, Alok Kumar
Publicerad: (2013)

Customer Relationship Management
av: Buttle, Francis
Publicerad: (2004)

Winning with Customers
av: Pigues D Keith
Publicerad: (2010)

Managing Customer Relationships
av: Peppers Don
Publicerad: (2011)

Hidden Wealth of Customers
av: Lee Bill
Publicerad: (2012)

Focusing on your Customer
av: Harvard Bus.School Pub
Publicerad: (2011)

Making customers matter
av: Harvard Bus.School Pub
Publicerad: (2010)

COMPENDIUM OF CUSTOMER SERVICE QUESTIONNAIRES AND INVENTORIES
av: COOK SARAH
Publicerad: (2010)

Dealing with the Customer from Hell
av: Belding, Shaun
Publicerad: (2005)

How the Way We Talk Can Change the Way We Work
av: Kegan, Robert; Lahey, Lisa Laskow
Publicerad: (2001)

Do You Want to Keep Your Customers Forever?
av: Pine B Joseph
Publicerad: (2009)

Do You Want To Keep Your Customers Forever
av: Pine BJ II
Publicerad: (2009)

Customer Connections:New Strategies for Growth
av: Wayland Robert E
Publicerad: (1997)

The experience-centric organization how to win through customer experience
av: Clatworthy, Simon
Publicerad: (2019)

Customer Relationship management
av: Buttle, Francis
Publicerad: (2022)

Managing Customers for Profit: Strategies to Increase Profits and Build Loyalty
av: Kumar, V.
Publicerad: (2008)

Managing Customers for Profit : Strategies to Increase Profits and Build Loyalty
av: Kumar, V
Publicerad: (2008)

The Corporate Culture Survival Guide
av: Schein, Edgar H
Publicerad: (2009)

RAVING FANS: REVOLUTIONARY APPROACH TO CUSTOMER SERVICE
av: BLANCHARD KEN
Publicerad: (2007)

Uplifting Service
av: Kaufman, Ron
Publicerad: (2012)

Flip the Funnel
av: Jaffe, Joseph
Publicerad: (2010)

Customer Science: Behavioral insights for creating breakthrough customer experiences
av: Chernev, Alexander
Publicerad: (2022)

Managing Knock Your Socks off Service
av: Bell, Chip R
Publicerad: (2007)

Inside the Customer Universe
av: Anderson, Henrik
Publicerad: (2008)

Tough Customers : Customer Service Rep's Survival Guide Series
av: Dee David
Publicerad: (1994)

BUILDING A CHAIN OF CUSTOMERS
av: SCHONBERGER RIC
Publicerad: (1990)

Customer relationship management
av: Peelen Ed
Publicerad: (2022)

Beyond Customer Service : Keeping customers for life
av: Gerson Richard F.
Publicerad: (1992)