APA引文

Buttle, F., & Maklan, S. (2019). Customer Relationship Management: Concepts And Technologies (4th.). Routledge.

芝加哥风格引文

Buttle, Francis, 与 Stan Maklan. Customer Relationship Management: Concepts And Technologies. 4th. New York: Routledge, 2019.

MLA引文

Buttle, Francis, 与 Stan Maklan. Customer Relationship Management: Concepts And Technologies. 4th. Routledge, 2019.

警告：这些引文格式不一定是100％准确.