APA način citiranja (7. izdanje)

Wirtz, J., & Lovelock Christopher Chatterjee Jayanta Das Gopal. (2019). Essentials of Services Marketing (3rd.). Pearson.

Čikaški stil citiranja (17. izdanje)

Wirtz, Jochen, i Lovelock Christopher Chatterjee Jayanta Das Gopal. Essentials of Services Marketing. 3rd. Noida: Pearson, 2019.

MLA način citiranja (9. izdanje)

Wirtz, Jochen, i Lovelock Christopher Chatterjee Jayanta Das Gopal. Essentials of Services Marketing. 3rd. Pearson, 2019.