APA (7th ed.) Citation

Buttle, F., & Maklan, S. (2019). Customer Relationship Management: Concepts And Technologies (4th.). Routledge.

Chicago Style (17th ed.) Citation

Buttle, Francis, and Stan Maklan. Customer Relationship Management: Concepts And Technologies. 4th. New York: Routledge, 2019.

MLA (9th ed.) Citation

Buttle, Francis, and Stan Maklan. Customer Relationship Management: Concepts And Technologies. 4th. Routledge, 2019.