Citazione Stile APA (7a Edizione)

Buttle, F., & Maklan, S. (2019). Customer Relationship Management: Concepts And Technologies (4th.). Routledge.

Citazione stile Chigago Style (17a edizione)

Buttle, Francis, e Stan Maklan. Customer Relationship Management: Concepts And Technologies. 4th. New York: Routledge, 2019.

Citatione MLA (9a ed.)

Buttle, Francis, e Stan Maklan. Customer Relationship Management: Concepts And Technologies. 4th. Routledge, 2019.