Παραπομπή σε μορφή APA (7η εκδ.)

Shainesh, G., & Sheth, J. N. (2020). Customer Relationship Management: A Strategic Perspective. Trinity Press An Imprint of Laxmi Publications Pvt. Ltd.

Παραπομπή σε μορφή Chicago (17η εκδ.)

Shainesh, G., και Jagdish N. Sheth. Customer Relationship Management: A Strategic Perspective. New Delhi: Trinity Press An Imprint of Laxmi Publications Pvt. Ltd, 2020.

Παραπομπή σε μορφή MLA (9th εκδ.)

Shainesh, G., και Jagdish N. Sheth. Customer Relationship Management: A Strategic Perspective. Trinity Press An Imprint of Laxmi Publications Pvt. Ltd, 2020.