Shainesh, G., & Sheth, J. N. (2020). Customer Relationship Management: A Strategic Perspective. Trinity Press An Imprint of Laxmi Publications Pvt. Ltd.
Lua i Stíl Chicago (17ú heag.)Shainesh, G., agus Jagdish N. Sheth. Customer Relationship Management: A Strategic Perspective. New Delhi: Trinity Press An Imprint of Laxmi Publications Pvt. Ltd, 2020.
Lua MLA (9ú heag.)Shainesh, G., agus Jagdish N. Sheth. Customer Relationship Management: A Strategic Perspective. Trinity Press An Imprint of Laxmi Publications Pvt. Ltd, 2020.
Rabhadh: Seans nach mbeach na luanna seo go hiomlán cruinn i ngach uile chás.