Shainesh, G., & Sheth, J. N. (2020). Customer Relationship Management: A Strategic Perspective. Trinity Press An Imprint of Laxmi Publications Pvt. Ltd.
Citazione stile Chigago Style (17a edizione)Shainesh, G., e Jagdish N. Sheth. Customer Relationship Management: A Strategic Perspective. New Delhi: Trinity Press An Imprint of Laxmi Publications Pvt. Ltd, 2020.
Citatione MLA (9a ed.)Shainesh, G., e Jagdish N. Sheth. Customer Relationship Management: A Strategic Perspective. Trinity Press An Imprint of Laxmi Publications Pvt. Ltd, 2020.
Attenzione: Queste citazioni potrebbero non essere precise al 100%.