Sheth, J. N., & PARVATIYAR ATUL; G SHAINESH. (2019). Customer Relationship Management: Emerging Concepts, Tools, and Applications. Mcgraw Hill.
توثيق أسلوب شيكاغو (الطبعة السابعة عشر)Sheth, Jagdish N., و PARVATIYAR ATUL; G SHAINESH. Customer Relationship Management: Emerging Concepts, Tools, and Applications. New Delhi: Mcgraw Hill, 2019.
توثيق جمعية اللغة المعاصرة MLA (الإصدار التاسع)Sheth, Jagdish N., و PARVATIYAR ATUL; G SHAINESH. Customer Relationship Management: Emerging Concepts, Tools, and Applications. Mcgraw Hill, 2019.
تحذير: قد لا تكون هذه الاستشهادات دائما دقيقة بنسبة 100%.