Παραπομπή σε μορφή APA (7η εκδ.)

Sheth, J. N., & PARVATIYAR ATUL; G SHAINESH. (2019). Customer Relationship Management: Emerging Concepts, Tools, and Applications. Mcgraw Hill.

Παραπομπή σε μορφή Chicago (17η εκδ.)

Sheth, Jagdish N., και PARVATIYAR ATUL; G SHAINESH. Customer Relationship Management: Emerging Concepts, Tools, and Applications. New Delhi: Mcgraw Hill, 2019.

Παραπομπή σε μορφή MLA (9th εκδ.)

Sheth, Jagdish N., και PARVATIYAR ATUL; G SHAINESH. Customer Relationship Management: Emerging Concepts, Tools, and Applications. Mcgraw Hill, 2019.