Sheth, J. N., & PARVATIYAR ATUL; G SHAINESH. (2019). Customer Relationship Management: Emerging Concepts, Tools, and Applications. Mcgraw Hill.
Style de citation Chicago (17e éd.)Sheth, Jagdish N., et PARVATIYAR ATUL; G SHAINESH. Customer Relationship Management: Emerging Concepts, Tools, and Applications. New Delhi: Mcgraw Hill, 2019.
Style de citation MLA (9e éd.)Sheth, Jagdish N., et PARVATIYAR ATUL; G SHAINESH. Customer Relationship Management: Emerging Concepts, Tools, and Applications. Mcgraw Hill, 2019.
Attention : ces citations peuvent ne pas être correctes à 100%.