Citazione Stile APA (7a Edizione)

Sheth, J. N., & PARVATIYAR ATUL; G SHAINESH. (2019). Customer Relationship Management: Emerging Concepts, Tools, and Applications. Mcgraw Hill.

Citazione stile Chigago Style (17a edizione)

Sheth, Jagdish N., e PARVATIYAR ATUL; G SHAINESH. Customer Relationship Management: Emerging Concepts, Tools, and Applications. New Delhi: Mcgraw Hill, 2019.

Citatione MLA (9a ed.)

Sheth, Jagdish N., e PARVATIYAR ATUL; G SHAINESH. Customer Relationship Management: Emerging Concepts, Tools, and Applications. Mcgraw Hill, 2019.