APA-ийн эшлэл(7 дахь хэвлэлт)

Sheth, J. N., & PARVATIYAR ATUL; G SHAINESH. (2019). Customer Relationship Management: Emerging Concepts, Tools, and Applications. Mcgraw Hill.

Чикаго-гийн эшлэл (17 дахь хэвлэлт)

Sheth, Jagdish N., ба PARVATIYAR ATUL; G SHAINESH. Customer Relationship Management: Emerging Concepts, Tools, and Applications. New Delhi: Mcgraw Hill, 2019.

MLA -ийн эшлэл (9 дэх хэвлэлт)

Sheth, Jagdish N., ба PARVATIYAR ATUL; G SHAINESH. Customer Relationship Management: Emerging Concepts, Tools, and Applications. Mcgraw Hill, 2019.