APA (7e ed.) Bronvermelding

Sheth, J. N., & PARVATIYAR ATUL; G SHAINESH. (2019). Customer Relationship Management: Emerging Concepts, Tools, and Applications. Mcgraw Hill.

Chicago (17e ed.) Bronvermelding

Sheth, Jagdish N., en PARVATIYAR ATUL; G SHAINESH. Customer Relationship Management: Emerging Concepts, Tools, and Applications. New Delhi: Mcgraw Hill, 2019.

MLA (9e ed.) Bronvermelding

Sheth, Jagdish N., en PARVATIYAR ATUL; G SHAINESH. Customer Relationship Management: Emerging Concepts, Tools, and Applications. Mcgraw Hill, 2019.