Maklan, S. (2019). Customer Relationship Management: Concepts and Technologies (4th.). Routledge.
Dyfyniad Arddull ChicagoMaklan, Stan. Customer Relationship Management: Concepts and Technologies. 4th. New York: Routledge, 2019.
Dyfyniad MLAMaklan, Stan. Customer Relationship Management: Concepts and Technologies. 4th. Routledge, 2019.
Rhybudd: Mae'n bosib nad yw'r dyfyniadau hyn bob amser yn 100% cywir.