Lua APA (7ú heag.)

Maklan, S. (2019). Customer Relationship Management: Concepts and Technologies (4th.). Routledge.

Lua i Stíl Chicago (17ú heag.)

Maklan, Stan. Customer Relationship Management: Concepts and Technologies. 4th. New York: Routledge, 2019.

Lua MLA (9ú heag.)

Maklan, Stan. Customer Relationship Management: Concepts and Technologies. 4th. Routledge, 2019.

Rabhadh: Seans nach mbeach na luanna seo go hiomlán cruinn i ngach uile chás.