Maklan, S. (2019). Customer Relationship Management: Concepts and Technologies (4th.). Routledge.
Citación estilo ChicagoMaklan, Stan. Customer Relationship Management: Concepts and Technologies. 4th. New York: Routledge, 2019.
Cita MLAMaklan, Stan. Customer Relationship Management: Concepts and Technologies. 4th. Routledge, 2019.
Warning: These citations may not always be 100% accurate.