Maklan, S. (2019). Customer Relationship Management: Concepts and Technologies (4th.). Routledge.
Chicagoスタイル(17版)引用形式Maklan, Stan. Customer Relationship Management: Concepts and Technologies. 4th. New York: Routledge, 2019.
MLA(9版)引用形式Maklan, Stan. Customer Relationship Management: Concepts and Technologies. 4th. Routledge, 2019.
警告: この引用は必ずしも正確ではありません.