APA (7e ed.) Bronvermelding

Maklan, S. (2019). Customer Relationship Management: Concepts and Technologies (4th.). Routledge.

Chicago (17e ed.) Bronvermelding

Maklan, Stan. Customer Relationship Management: Concepts and Technologies. 4th. New York: Routledge, 2019.

MLA (9e ed.) Bronvermelding

Maklan, Stan. Customer Relationship Management: Concepts and Technologies. 4th. Routledge, 2019.

Let op: Deze citaties zijn niet altijd 100% accuraat.