APA (7. basım) Alıntı

Maklan, S. (2019). Customer Relationship Management: Concepts and Technologies (4th.). Routledge.

Chicago Style (17. basım) Atıf

Maklan, Stan. Customer Relationship Management: Concepts and Technologies. 4th. New York: Routledge, 2019.

MLA (9th ed.) Atıf

Maklan, Stan. Customer Relationship Management: Concepts and Technologies. 4th. Routledge, 2019.