Citazione Stile APA (7a Edizione)

FJERMESTAD, J. (2009). ELECTRONIC CUSTOMER RELATIONSHIP MANAGEMENT. PHI.

Citazione stile Chigago Style (17a edizione)

FJERMESTAD, J. ELECTRONIC CUSTOMER RELATIONSHIP MANAGEMENT. N DELHI: PHI, 2009.

Citatione MLA (9a ed.)

FJERMESTAD, J. ELECTRONIC CUSTOMER RELATIONSHIP MANAGEMENT. PHI, 2009.