FJERMESTAD, J. (2009). ELECTRONIC CUSTOMER RELATIONSHIP MANAGEMENT. PHI.
Chicagoスタイル(17版)引用形式FJERMESTAD, J. ELECTRONIC CUSTOMER RELATIONSHIP MANAGEMENT. N DELHI: PHI, 2009.
MLA(9版)引用形式FJERMESTAD, J. ELECTRONIC CUSTOMER RELATIONSHIP MANAGEMENT. PHI, 2009.
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