HANSEN GREGORY. (1997). AUTOMATING BUSINESS PROCESS REENGINEERING (2ND.). PRENTICE HALL.
Chicago Style (17. basım) AtıfHANSEN GREGORY. AUTOMATING BUSINESS PROCESS REENGINEERING. 2ND. NEW JERSY: PRENTICE HALL, 1997.
MLA (9th ed.) AtıfHANSEN GREGORY. AUTOMATING BUSINESS PROCESS REENGINEERING. 2ND. PRENTICE HALL, 1997.
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