CUSTOMER RELATIONSHIP MANAGEMENT : EMERGING CONCEPTS, TOOLS AND APPLICATIONS
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NEW DELHI
Tata Mcgraw Hill
2011
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020 | |a 9780070435049 | ||
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245 | |a CUSTOMER RELATIONSHIP MANAGEMENT : EMERGING CONCEPTS, TOOLS AND APPLICATIONS | ||
260 | |a NEW DELHI |b Tata Mcgraw Hill |c 2011 | ||
082 | |a 658.812 | ||
300 | |a XV; 544 | ||
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