Cita APA (7th ed.)

TAYLOR SHIRLEY [A]. (2006). MODEL BUSINESS LETTERS E-MAILS OTHER BUSINESS DOCUMENTS (6TH ED.). PEARSON EDUCATION.

Cita Chicago (17th ed.)

TAYLOR SHIRLEY [A]. MODEL BUSINESS LETTERS E-MAILS OTHER BUSINESS DOCUMENTS. 6TH ED. NEW DELHI: PEARSON EDUCATION, 2006.

Cita MLA (9th ed.)

TAYLOR SHIRLEY [A]. MODEL BUSINESS LETTERS E-MAILS OTHER BUSINESS DOCUMENTS. 6TH ED. PEARSON EDUCATION, 2006.