APA način citiranja (7. izdanje)

FITZSIMMONS JAM. (2011). SERVICE MANAGEMENT (5TH.). TATA MCGRAW HILL EDCUCATION PVT LTD.

Čikaški stil citiranja (17. izdanje)

FITZSIMMONS JAM. SERVICE MANAGEMENT. 5TH. NEW DELHI: TATA MCGRAW HILL EDCUCATION PVT LTD, 2011.

MLA način citiranja (9. izdanje)

FITZSIMMONS JAM. SERVICE MANAGEMENT. 5TH. TATA MCGRAW HILL EDCUCATION PVT LTD, 2011.