APA citiranje

FITZSIMMONS JAM. (2011). SERVICE MANAGEMENT (5TH.). TATA MCGRAW HILL EDCUCATION PVT LTD.

Chicago Style (17th ed.) Citation

FITZSIMMONS JAM. SERVICE MANAGEMENT. 5TH. NEW DELHI: TATA MCGRAW HILL EDCUCATION PVT LTD, 2011.

MLA citiranje

FITZSIMMONS JAM. SERVICE MANAGEMENT. 5TH. TATA MCGRAW HILL EDCUCATION PVT LTD, 2011.