APA-viite (7. p.)

SCHONBERGER RIC. (1990). BUILDING A CHAIN OF CUSTOMERS. THE FREE PRESS.

Chicago-viite (17. p.)

SCHONBERGER RIC. BUILDING A CHAIN OF CUSTOMERS. NEW YORK: THE FREE PRESS, 1990.

MLA-viite (9. p.)

SCHONBERGER RIC. BUILDING A CHAIN OF CUSTOMERS. THE FREE PRESS, 1990.