ANDERSON KRISTIN. (2002). CUSTOMER RELATIONSHIP MANAGEMENT. MC-GRAW HILL.
Chicago Style (17th ed.) CitationANDERSON KRISTIN. CUSTOMER RELATIONSHIP MANAGEMENT. NEW YORK: MC-GRAW HILL, 2002.
MLA引文ANDERSON KRISTIN. CUSTOMER RELATIONSHIP MANAGEMENT. MC-GRAW HILL, 2002.
警告:這些引文格式不一定是100%准確.