Cita APA (7th ed.)

GITLOW HOWARD; OPPENHEIM ALAN; OPPENHEIM ROSA; LEVINE DAVID. (2017). QUALITY MANAGEMENT (3RD.). MCGRAW HILL EDUCATION INDIA PVT LTD.

Cita Chicago (17th ed.)

GITLOW HOWARD; OPPENHEIM ALAN; OPPENHEIM ROSA; LEVINE DAVID. QUALITY MANAGEMENT. 3RD. CHENNAI: MCGRAW HILL EDUCATION INDIA PVT LTD, 2017.

Cita MLA (9th ed.)

GITLOW HOWARD; OPPENHEIM ALAN; OPPENHEIM ROSA; LEVINE DAVID. QUALITY MANAGEMENT. 3RD. MCGRAW HILL EDUCATION INDIA PVT LTD, 2017.