SERVICES MARKETING:INTEGRATING CUSTOMER FOCUS ACROSS THE FIRM
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Main Author: | |
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Format: | Book |
Language: | English |
Published: |
NEW DELHI
MC GRAW HILL EDUCATION
2016
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Edition: | 6TH |
Subjects: | |
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999 | |c 8286 |d 8286 | ||
020 | |a 978-1-25-902681-2 | ||
082 | |a 658.8 | ||
100 | |a ZEITHAML VALARIE A; BITNER MARY JO; GREMLER DWAYNE D; PANDIT AJAY |9 122 | ||
245 | |a SERVICES MARKETING:INTEGRATING CUSTOMER FOCUS ACROSS THE FIRM | ||
250 | |a 6TH | ||
260 | |a NEW DELHI |b MC GRAW HILL EDUCATION |c 2016 | ||
300 | |a XXXII;711 | ||
650 | |a Management |9 45 |