SERVICES MARKETING:INTEGRATING CUSTOMER FOCUS ACROSS THE FIRM

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• SERVICES MARKETING : INTEGRATING CUSTOMER FOCUS ACROSS THE FIRM
  Dahkki: ZEITHMAL VALARIE; BITNER MARY; GREMLER DWAYNE; PANDIT AJAY
  Almmustuhtton: (2022)
• SERVICES MARKETING:INTEGRATING CUSTOMER FOCUS ACROSS THE FIRM 4TH ED.
  Dahkki: ZEITHAML VALARIE A
  Almmustuhtton: (2008)
• SERVICES MARKETING:INTEGRATING CUSTOMER FOCUS ACRO
  Dahkki: ZEITHAML VALARIE A
  Almmustuhtton: (2003)
• services marketing: integrating customer focus across the firms
  Dahkki: Bitner, Mary
  Almmustuhtton: (2000)
• services marketing : Integrating Customer Focus Across the Firm
  Dahkki: Zeithaml Valarie
  Almmustuhtton: (2024)