Cita APA (7th ed.)

KUMAR V. (2008). MANGING CUSTOMERS FOR PROFIT: STRATEGIES TO INCREASE PROFITS AND BUILD LOYALTY. PEARSON EDUCATION INC.

Cita Chicago (17th ed.)

KUMAR V. MANGING CUSTOMERS FOR PROFIT: STRATEGIES TO INCREASE PROFITS AND BUILD LOYALTY. PEARSON EDUCATION INC, 2008.

Cita MLA (9th ed.)

KUMAR V. MANGING CUSTOMERS FOR PROFIT: STRATEGIES TO INCREASE PROFITS AND BUILD LOYALTY. PEARSON EDUCATION INC, 2008.