MANGING CUSTOMERS FOR PROFIT : STRATEGIES TO INCREASE PROFITS AND BUILD LOYALTY

Antzeko izenburuak

• Managing Customers for Profit: Strategies to Increase Profits and Build Loyalty
  nork: Kumar, V.
  Argitaratua: (2008)
• Managing Customers for Profit : Strategies to Increase Profits and Build Loyalty
  nork: Kumar, V
  Argitaratua: (2008)
• Increasing Customer Loyalty
  nork: Harvard Business School
  Argitaratua: (2011)
• IMPROVING CUSTOMER SATISFACTION, LOYALTY AND PROFIT
  nork: JOHNSON M D
  Argitaratua: (2000)
• Ultimate CRM Handbook : Strategies and concepts for building enduring customer loyalty and profitability
  nork: Freeland John G.
  Argitaratua: (2002)