APA (7th ed.) Citation

Miller, D. (2009). Business focused IT and service excellence. Biztantra.

Chicago Style (17th ed.) Citation

Miller, David. Business Focused IT and Service Excellence. New Delhi: Biztantra, 2009.

MLA (9th ed.) Citation

Miller, David. Business Focused IT and Service Excellence. Biztantra, 2009.

Warning: These citations may not always be 100% accurate.