APA-viite (7. p.)

Miller, D. (2009). Business focused IT and service excellence. Biztantra.

Chicago-viite (17. p.)

Miller, David. Business Focused IT and Service Excellence. New Delhi: Biztantra, 2009.

MLA-viite (9. p.)

Miller, David. Business Focused IT and Service Excellence. Biztantra, 2009.