Lua APA (7ú heag.)

Miller, D. (2009). Business focused IT and service excellence. Biztantra.

Lua i Stíl Chicago (17ú heag.)

Miller, David. Business Focused IT and Service Excellence. New Delhi: Biztantra, 2009.

Lua MLA (9ú heag.)

Miller, David. Business Focused IT and Service Excellence. Biztantra, 2009.

Rabhadh: Seans nach mbeach na luanna seo go hiomlán cruinn i ngach uile chás.