APA način citiranja (7. izdanje)

Miller, D. (2009). Business focused IT and service excellence. Biztantra.

Čikaški stil citiranja (17. izdanje)

Miller, David. Business Focused IT and Service Excellence. New Delhi: Biztantra, 2009.

MLA način citiranja (9. izdanje)

Miller, David. Business Focused IT and Service Excellence. Biztantra, 2009.