Miller, D. (2009). Business focused IT and service excellence. Biztantra.
芝加哥风格引文Miller, David. Business Focused IT and Service Excellence. New Delhi: Biztantra, 2009.
MLA引文Miller, David. Business Focused IT and Service Excellence. Biztantra, 2009.
警告：这些引文格式不一定是100％准确.