Bhasin, J. K. (2012). Customer Relationship Management. Wiley India.
Chicago-čujuhus (17. p.)Bhasin, Jaspreet Kaur. Customer Relationship Management. New Delhi: Wiley India, 2012.
MLA-čujuhus (9. p.)Bhasin, Jaspreet Kaur. Customer Relationship Management. Wiley India, 2012.
Muitte dárkkistit čujuhemiid riektatvuođa, ovdal go geavahat daid iežat deavsttas.