APA (7th ed.) Citation

Buttle, F. (2004). Customer Relationship Management. Elsevier.

Chicago Style (17th ed.) Citation

Buttle, Francis. Customer Relationship Management. New Delhi: Elsevier, 2004.

MLA (9th ed.) Citation

Buttle, Francis. Customer Relationship Management. Elsevier, 2004.

Warning: These citations may not always be 100% accurate.