APA (7. basım) Alıntı

Buttle, F. (2009). Customer Relationship Management (7th.). Tata McGraw Hill.

Chicago Style (17. basım) Atıf

Buttle, Francis. Customer Relationship Management. 7th. New Delhi: Tata McGraw Hill, 2009.

MLA (9th ed.) Atıf

Buttle, Francis. Customer Relationship Management. 7th. Tata McGraw Hill, 2009.